1. We provide 15 months trouble-free warranty and online support for all of our machines.

2. During warranty period, we will send free parts for replacement(circuit boards) by DHL, while broken parts should be sent back.(We have sufficient spareparts in stock for fast dispatch,while we suggest users have some spare parts for long terms maintainence and fast replacement.)

3. When some technique problems,please send detail description,photos or vedio,then our technician will give the resolution accordingly.

4. Technician can also be sent to your company when necessary.

5. There are complete English user manuals to guide you easily install ,operate and maintain the printer. It's clear and easy to understand.

6. We also warmly welcome to visit us for free training. It takes 1-3 working days,our experienced technician will teach about the installation, operation,and maintenance. Please note that30% down payment should be paid before training.

7. Due to our plenty of export experience of almost 10 years, high quality, safe packing, on-time delivery and good after service are thus guaranteed.